Change in Policy
Effective 1/1/2026, VanVleet Insurance will no longer be contacting clients regarding late payments. This decision is part of an ongoing effort to streamline our processes and encourage timely payments. We believe this change will foster greater responsibility and mutual respect in our financial interactions. All billing communications will come directly from the carrier.
Payment Terms
Please review your existing payment terms and ensure timely settlements to avoid any service interruptions or additional charges. Your prompt payments are crucial for maintaining the high standard of service we are committed to providing.
How to Stay Informed
To assist you in managing your accounts effectively, we recommend:
- Setting reminders: Utilize calendar alerts or other digital tools to keep track of due dates.
- Enrolling in automated payments: This can help in making sure that payments are made on time without requiring manual intervention.
- Regularly checking account statements: Ensure that all transactions are accurate and up to date.
- Check mail: Be sure to check your mail for all billing documents that are mailed directly from the carrier.
Support and Assistance
Should you have any questions or require further clarification, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure a smooth transition with this new policy.
Thank you for your understanding and cooperation.
Sincerely,
Brad VanVleet
President
